Remote Work Policy

Effective Date: January 2024 Last Updated: March 2024 Applies To: All full-time employees

Overview

We believe in flexibility and trust. This policy outlines expectations for remote work arrangements to ensure productivity while maintaining work-life balance.

Eligibility

All full-time employees who have completed their 90-day probationary period are eligible for remote work. Some roles requiring physical presence (e.g., office management, hardware engineering) may have modified arrangements.

Work Arrangements

Fully Remote

• Work from anywhere within approved time zones
• No requirement to visit office
• Must attend quarterly in-person gatherings

Hybrid

• 2-3 days per week in office
• Flexible scheduling with manager approval
• Core collaboration days: Tuesday and Thursday

Office-Based

• Primary work location is company office
• Occasional remote days allowed with notice

Expectations

Availability

• Be available during core hours: 10 AM - 3 PM local time
• Respond to messages within 2 hours during work hours
• Block focus time on calendar if needed

Communication

• Camera on for team meetings
• Update Slack status when away
• Share working hours in calendar

Workspace Requirements

• Reliable internet connection (minimum 25 Mbps)
• Quiet space for video calls
• Ergonomic setup (we provide $500 home office stipend)

Security

• Use company VPN for all work
• Lock computer when stepping away
• No work on public WiFi without VPN
• Report lost devices immediately

Equipment

Company provides:

• Laptop (MacBook Pro or equivalent)
• Monitor (up to 27")
• Keyboard and mouse
• Headset for calls

$500 annual stipend for:

• Desk and chair
• Lighting
• Other ergonomic equipment

Time Zones

Approved Time Zones

• Americas: UTC-8 to UTC-3
• Europe: UTC-1 to UTC+3
• Asia-Pacific: UTC+8 to UTC+12

Work outside approved time zones requires VP approval.

Async First

• Default to async communication
• Document decisions in writing
• Use Loom for complex explanations
• Reserve meetings for collaboration, not status updates

International Remote Work

Extended stays (>30 days) in another country require:

1. HR approval
2. Tax implications review
3. Legal compliance check
4. Updated work agreement

Some countries are not permitted due to legal/tax complexity.

In-Person Requirements

Mandatory Events

• Annual company retreat (1 week)
• Quarterly team gatherings (2 days)
• Onboarding week for new hires

Travel

• Company covers all travel expenses
• Book through approved travel platform
• Submit expenses within 30 days

Performance

Remote work is a privilege maintained through:

• Meeting deadlines and commitments
• Responsive communication
• Quality of work output
• Team collaboration

Performance issues may result in modified arrangements.

Manager Responsibilities

• Regular 1:1 meetings (weekly recommended)
• Clear goal setting and feedback
• Inclusive meeting scheduling across time zones
• Address isolation or burnout proactively

Questions

Contact HR or your manager for questions about this policy. We review and update this policy annually based on feedback.