FAQs

What if I missed the confirmation email in one specific list?

Assume I tommylikehu@gmai.com missed the confirmation email in list community@openeuler.org, the steps would be:

find someone who have admin privilege to mailman resources in the community, now they are (@freesky-edward or @TommyLike).
provide the email address and mail list name. Usually the confirmation email would expire in 3 days, but there MUST be an issue on that setting, therefore we have to fix it via mailman shell by:

a. login to mailman core node(pod).

b. login to mail list shell
```
mailman shell -l community@openeuler.org:    
```
c. list all pending emails:
```
util = getUtility(IPendings)
list(util.find(mlist=m,pend_type='subscription'))
```
d. find out the user's confirmation token by searching the email address, usually the list item would in the format of:
```
('hex_token'), {'token_owner': 'subscriber', 'email':
'user@example.com', 'display_name': 'Jane User', 'when':
'2019-04-09T01:26:08', 'type': 'subscription', 'list_id': 'your.list.id'})
```
e. confirm, commit and quit:
```
util.confirm('hex_token')
commit() 
```

Now we can re-subscribe the mail list on website again.