Error Codes of the Print Service
NOTE
This topic describes only module-specific error codes. For details about universal error codes, see Universal Error Codes.
13100001 Generic Print Error
Error Message
Generic failure of print.
Possible Causes
The possible causes are as follows:
- Failed to create a task object in the print module.
Solution
Close the print page and try again later, or restart the device.
13100002 RPC Error
Error Message
RPC failure.
Possible Causes
The possible causes are as follows:
- Failed to obtain the SA service object.
- Failed to conduct inter-process communication.
Solution
Close the print page and try again later, or restart the device.
13100003 Print Service Error
Error Message
Failure of print service.
Possible Causes
The possible causes are as follows:
- Failed to start the print service.
- Failed to start the cups service.
Solution
Close the print page and try again later, or restart the device.
13100004 Invalid Print Extension
Error Message
Invalid print extension.
Possible Causes
The possible causes are as follows:
- Cannot find the print extension.
- An error occurred when printing extended parameters.
- An error occurred when printing the extended status.
Solution
Close the print page and try again later, or restart the device.
13100005 Invalid Printer
Error Message
Invalid printer.
Possible Causes
The possible causes are as follows:
- Incorrect printer ID.
- The cups failed to query the printer list.
- The cups failed to query the printer information.
Solution
Close the print page and try again later, or restart the device.
13100006 Invalid Print Job
Error Message
Invalid print job.
Possible Causes
The possible causes are as follows:
- Incorrect print job ID.
- Incorrect print job status.
- Cannot find the print job.
Solution
Cancel the job, close the print page, or restart the device.