<template>
<view :class="theme_view">
<view v-if="order_data != null && (order_data.items || null) != null" class="padding-horizontal-main padding-top">
<!-- 商品 -->
<view class="goods padding-main border-radius-main bg-white spacing-mb">
<view class="goods-item oh">
<view :data-value="order_data.items.goods_url" @tap="url_event" class="cp">
<image class="goods-image fl radius" :src="order_data.items.images" mode="aspectFill"></image>
<view class="goods-base">
<view class="multi-text">{{ order_data.items.title }}</view>
<view v-if="order_data.items.spec != null" class="margin-top-xs">
<block v-for="(sv, si) in order_data.items.spec" :key="si">
<text v-if="si > 0" class="cr-grey padding-left-xs padding-right-xs">;</text>
<text class="cr-grey">{{ sv.value }}</text>
</block>
</view>
<view class="margin-top-xs">
<text class="fw-b">{{ order_data.currency_data.currency_symbol }}{{ order_data.items.price }}</text>
<text class="margin-left-sm">x{{ order_data.items.buy_number }}</text>
</view>
</view>
</view>
</view>
</view>
<!-- 基础信息 -->
<view v-if="aftersale_data != null && is_create_aftersale == 0">
<!-- 退货地址 -->
<view v-if="aftersale_data.status == 1 && aftersale_data.type == 1 && return_goods_address != null" class="bg-white padding-main border-radius-main spacing-mb" @tap="text_event" data-event="copy" :data-value="return_goods_address.name + ' ' + return_goods_address.tel + ' ' + return_goods_address.address">
<text class="cr-base fw-b">{{$t('user-orderaftersale-detail.user-orderaftersale-detail.00je4f')}}</text>
<text class="bg-white br-green cr-green round padding-horizontal-sm text-size-xs margin-left-sm">{{$t('common.copy')}}</text>
<view class="cr-blue margin-top-sm">
<view>
<text class="margin-right-xxxl">{{ return_goods_address.name }}</text>
<text>{{ return_goods_address.tel }}</text>
</view>
<view>{{ return_goods_address.address }}</view>
</view>
</view>
<!-- 提示 -->
<view class="bg-white padding-main border-radius-main spacing-mb">
<!-- 售后状态，退货，取消，智能工具箱插件（客服信息），多商户售后争议数据 -->
<view class="fw-b text-size" :class="aftersale_data.status == 3 ? 'cr-green' : (aftersale_data.status == 4 ? 'cr-red' : '')">{{ aftersale_data.tips_msg.title }}</view>
<view v-if="(aftersale_data.tips_msg.desc || null) != null" class="cr-grey margin-top-sm">{{ aftersale_data.tips_msg.desc }}</view>
<view v-if="(plugins_intellectstools_data || null) != null && (plugins_intellectstools_data.service_msg || null) != null" class="cr-grey margin-top-sm">{{ plugins_intellectstools_data.service_msg }}</view>
<view v-if="(aftersale_data.status != 3 && aftersale_data.status != 5) || (aftersale_data.status == 1 && aftersale_data.type == 1 && return_goods_address != null) || ((plugins_intellectstools_data || null) != null) || ((plugins_shop_data || null) != null && (plugins_shop_data.status || 0) == 1 && (plugins_shop_data.dispute_data || null) == null)" class="margin-top-sm oh">
<button v-if="aftersale_data.status == 1 && aftersale_data.type == 1 && return_goods_address != null" class="bg-green br-green cr-white round margin-right" type="default" size="mini" @tap="delivery_submit_event">{{$t('user-orderaftersale-detail.user-orderaftersale-detail.uuhf62')}}</button>
<button v-if="aftersale_data.status != 3 && aftersale_data.status != 5" class="bg-yellow br-yellow cr-white round margin-right" type="default" size="mini" @tap="cancel_event" hover-class="none">{{$t('common.cancel')}}</button>
<block v-if="(plugins_intellectstools_data || null) != null">
<button v-if="(plugins_intellectstools_data.base_chat || null) != null" type="default" size="mini" class="bg-green br-green cr-white round margin-right" data-value="base_chat" @tap="plugins_intellectstools_service_open_event" hover-class="none">
<iconfont name="icon-chat" size="28rpx" class="cr-white"></iconfont>
<text class="margin-left-xs">{{plugins_intellectstools_data.base_chat.title}}</text>
</button>
<button v-if="(plugins_intellectstools_data.platform_chat || null) != null" type="default" size="mini" class="bg-white br-main cr-main round margin-right" data-value="platform_chat" @tap="plugins_intellectstools_service_open_event" hover-class="none">
<iconfont name="icon-chat" size="28rpx" class="cr-main"></iconfont>
<text class="margin-left-xs">{{plugins_intellectstools_data.platform_chat.title}}</text>
</button>
</block>
<button v-if="(plugins_shop_data || null) != null && (plugins_shop_data.status || 0) == 1 && (plugins_shop_data.dispute_data || null) == null" type="default" size="mini" class="bg-main br-main cr-white round" @tap="plugins_shop_dispute_interfere_open_event" hover-class="none">{{$t('user-orderaftersale-detail.user-orderaftersale-detail.sdsfgg')}}</button>
</view>
<view v-if="(plugins_shop_data || null) != null && (plugins_shop_data.status || 0) == 1 && (plugins_shop_data.dispute_data || null) != null" class="margin-top-lg">
<view>
<text class="cr-red">{{$t('user-orderaftersale-detail.user-orderaftersale-detail.t67iug')}}</text>
<text v-if="plugins_shop_data.dispute_data.status <= 1" class="cr-blue cp margin-left-xxl" @tap="dispute_cancel_event">{{$t('common.cancel')}}</text>
</view>
<view class="margin-top-xs">
<text class="cr-grey">{{$t('common.status')}}：</text>
<text>{{plugins_shop_data.dispute_data.status_name}}</text>
</view>
<view class="margin-top-xs">
<text class="cr-grey">{{$t('common.reason')}}：</text>
<text>{{plugins_shop_data.dispute_data.describe}}</text>
</view>
<view class="margin-top-xs">
<text class="cr-grey">{{$t('common.refuse')}}/{{$t('common.close_reason')}}：</text>
<text>{{plugins_shop_data.dispute_data.reason}}</text>
</view>
<view class="margin-top-xs">
<text class="cr-grey">{{$t('common.apply_time')}}：</text>
<text>{{plugins_shop_data.dispute_data.add_time}}</text>
</view>
</view>
</view>
<!-- 售后争议 -->
<view v-if="(plugins_shop_data || null) != null && (plugins_shop_data.status || 0) == 1 && (plugins_shop_data.dispute_data || null) != null" class="panel-item padding-main border-radius-main bg-white spacing-mb">
<view class="br-b padding-bottom-main fw-b text-size">{{$t('common.dispute_chat')}}</view>
<view class="panel-content">
<view v-if="chat_user_list.length > 0" class="chat-head oh flex-row gap-10 tc margin-top">
<view v-for="(item, index) in chat_user_list" :key="index">
<view class="chat-user-avatar">
<image :src="item.chat_avatar" class="image br-grey-f5 circle" mode="aspectFit"></image>
<view class="chat-user-status auto pr bg-white circle">
<iconfont name="icon-select" size="28rpx" :class="item.status == 1 ? 'cr-green' : 'cr-grey'"></iconfont>
</view>
</view>
<view class="text-size-sm">{{item.chat_user}}（{{item.chat_user_type_name}}）</view>
</view>
</view>
<scroll-view scroll-y="true" :scroll-top="chat_content_scroll_top_value" :scroll-with-animation="true" class="chat-content bs-bb bg-grey-f5 oh margin-top padding radius">
<view v-if="chat_more_submit_status" class="padding-top-sm padding-bottom-xl tc">
<view class="dis-inline-block cr-blue" @tap="chat_more_submit_event">
<text class="dis-inline-block">{{$t('common.view_history')}}</text>
<view class="dis-inline-block margin-left-xs">
<iconfont name="icon-angle-double-up" size="24rpx" class="cr-blue"></iconfont>
</view>
</view>
</view>
<view v-if="chat_loading_status" class="padding-top-sm padding-bottom-xl tc">
<text class="cr-grey">{{$t('common.loading_in_text')}}</text>
</view>
<view v-if="chat_no_data_status" class="padding-top-xxxxl tc">
<text class="cr-grey">{{$t('common.no_chat_record')}}</text>
</view>
<view v-if="(chat_error_msg || null) != null" class="padding-top-xxxxl tc">
<text class="cr-grey">{{chat_error_msg}}！</text>
</view>
<block v-if="chat_data_list.length > 0">
<view v-for="(item, index) in chat_data_list" :key="index" class="chat-item oh padding-bottom-lg">
<view v-if="item.chat_user_type == chat_user_type" class="flex-row align-s gap-10 fr">
<view class="content oh">
<view class="tr">
<view class="cr-grey text-size-xss">{{item.add_time}}</view>
<view class="cr-base">{{item.chat_user}}（{{item.chat_user_type_name}}）</view>
</view>
<view class="bg-white radius padding-sm margin-top-sm fr">
<image v-if="item.type == 1" :src="item.content" @tap="image_show_event" :data-value="item.content" class="content-image radius dis-block" mode="aspectFit"></image>
<video v-else-if="item.type == 2" :src="item.content" class="content-video radius dis-block" controls></video>
<block v-else>
<view v-for="(items, indexs) in item.content" :key="indexs">
{{items}}
</view>
</block>
</view>
</view>
<image :src="item.chat_avatar" class="image br-grey-f5 circle" mode="aspectFit"></image>
</view>
<view v-else class="flex-row align-s gap-10 fl">
<image :src="item.chat_avatar" class="image br-grey-f5 circle" mode="aspectFit"></image>
<view class="content oh">
<view class="tl">
<view class="cr-grey text-size-xss">{{item.add_time}}</view>
<view class="cr-base">{{item.chat_user}}（{{item.chat_user_type_name}}）</view>
</view>
<view class="bg-white radius padding-sm margin-top-sm fl">
<image v-if="item.type == 1" :src="item.content" @tap="image_show_event" :data-value="item.content" class="content-image radius dis-block" mode="aspectFit"></image>
<video v-else-if="item.type == 2" :src="item.content" class="content-video radius dis-block" controls></video>
<block v-else>
<view v-for="(items, indexs) in item.content" :key="indexs">
{{items}}
</view>
</block>
</view>
</view>
</view>
</view>
</block>
</scroll-view>
<view v-if="chat_send_submit_status" class="chat-input flex-row align-s margin-top-sm">
<view class="flex-row align-c br radius wh-auto chat-send-input">
<textarea :placeholder="$t('common.input_enter_chat_tips')" class="wh-auto ht-auto padding-sm" :value="chat_input_value" @input="chat_input_event" placeholder-class="cr-grey"></textarea>
<view class="padding-horizontal-sm cp">
<component-upload :propMaxNum="9" :propPathType="editor_path_type" :propSlot="true" :propSingleCall="true" @call-back="chat_upload_images_event">
<iconfont name="icon-images" size="48rpx" color="#999"></iconfont>
</component-upload>
</view>
</view>
<button type="default" size="mini" class="chat-send-submit bg-main br-main cr-white radius" @tap="chat_send_submit_event" :disabled="chat_send_submit_disabled_status" hover-class="none">{{$t('common.send')}}</button>
</view>
</view>
</view>
<!-- 详情 -->
<view v-if="is_create_aftersale == 0">
<!-- 申请信息 -->
<view class="panel-item padding-main border-radius-main bg-white spacing-mb">
<view class="br-b padding-bottom-main fw-b text-size">{{$t('invoice-detail.invoice-detail.s70kj4')}}</view>
<view class="panel-content oh">
<uni-table :emptyText="$t('common.no_data')">
<block v-for="(item, index) in panel_base_data_list" :key="index">
<uni-tr>
<uni-th width="90">{{item.name}}</uni-th>
<uni-td>
<view v-if="(item.is_copy || 0) == 1" :data-value="aftersale_data[item.field] || ''" data-event="copy" @tap="text_event">
<text>{{ aftersale_data[item.field] || '' }}</text>
<text class="bg-white br-green cr-green round padding-horizontal-sm text-size-xs margin-left-sm">{{$t('common.copy')}}</text>
</view>
<block v-else>{{ aftersale_data[item.field] || '' }}</block>
</uni-td>
</uni-tr>
</block>
</uni-table>
</view>
</view>
<!-- 快递信息 -->
<view v-if="aftersale_data.status > 1 && aftersale_data.type == 1" class="panel-item padding-main border-radius-main bg-white spacing-mb">
<view class="br-b padding-bottom-main fw-b text-size">{{$t('user-order-detail.user-order-detail.0876xf')}}</view>
<view class="panel-content oh">
<uni-table :emptyText="$t('common.no_data')">
<block v-for="(item, index) in panel_express_data_list" :key="index">
<uni-tr>
<uni-th width="90">{{item.name}}</uni-th>
<uni-td>
<view v-if="(item.is_copy || 0) == 1" :data-value="aftersale_data[item.field] || ''" data-event="copy" @tap="text_event">
<text>{{ aftersale_data[item.field] || '' }}</text>
<text class="bg-white br-green cr-green round padding-horizontal-sm text-size-xs margin-left-sm">{{$t('common.copy')}}</text>
</view>
<block v-else>{{ aftersale_data[item.field] || '' }}</block>
</uni-td>
</uni-tr>
</block>
</uni-table>
</view>
</view>
<!-- 凭证 -->
<view v-if="(aftersale_data.images || null) != null && aftersale_data.images.length > 0" class="panel-item padding-main border-radius-main bg-white spacing-mb">
<view class="br-b padding-bottom-main fw-b text-size">{{$t('user-orderaftersale-detail.user-orderaftersale-detail.4y2c1l')}}</view>
<view class="panel-content-images oh">
<view v-for="(item, index) in aftersale_data.images" :key="index" class="fl item padding-sm">
<image :src="item" mode="aspectFill" @tap="images_view_event" :data-index="index" class="dis-block radius"></image>
</view>
</view>
</view>
</view>
</view>
<!-- 没有售后数据/售后数据为已取消则可以重新申请售后 -->
<view v-if="is_create_aftersale == 1">
<!-- 智能工具箱插件（客服信息） -->
<view v-if="((plugins_intellectstools_data || null) != null)" class="bg-white padding-main border-radius-main spacing-mb">
<view v-if="(plugins_intellectstools_data.service_msg || null) != null" class="cr-grey margin-top-sm">{{ plugins_intellectstools_data.service_msg }}</view>
<view v-if="(plugins_intellectstools_data.base_chat || null) != null || (plugins_intellectstools_data.platform_chat || null) != null" class="margin-top-sm oh">
<button v-if="(plugins_intellectstools_data.base_chat || null) != null" type="default" size="mini" class="bg-green br-green cr-white round margin-right" data-value="base_chat" @tap="plugins_intellectstools_service_open_event" hover-class="none">
<iconfont name="icon-chat" size="28rpx" class="cr-white"></iconfont>
<text class="margin-left-xs">{{plugins_intellectstools_data.base_chat.title}}</text>
</button>
<button v-if="(plugins_intellectstools_data.platform_chat || null) != null" type="default" size="mini" class="bg-white br-main cr-main round margin-right" data-value="platform_chat" @tap="plugins_intellectstools_service_open_event" hover-class="none">
<iconfont name="icon-chat" size="28rpx" class="cr-main"></iconfont>
<text class="margin-left-xs">{{plugins_intellectstools_data.platform_chat.title}}</text>
</button>
</view>
</view>
<!-- 类型选择 -->
<view v-if="aftersale_type_list.length > 0" class="choose-type padding-main border-radius-main bg-white oh spacing-mb">
<block v-for="(item, index) in aftersale_type_list" :key="index">
<view :class="'choose-item radius padding-main br ' + (index == 0 ? 'fl' : 'fr') + ' ' + (form_type == item.value ? 'br-main' : '')" :data-value="item.value" @tap="form_type_event">
<view class="fw-b margin-bottom-xs">{{ item.name }}</view>
<view class="cr-grey">{{ item.desc }}</view>
</view>
</block>
</view>
<!-- 表单 -->
<view v-if="form_type != null" class="form-container spacing-mb">
<view class="bg-white border-radius-main oh">
<view class="form-gorup">
<view class="form-gorup-title">{{$t('user-orderaftersale-detail.user-orderaftersale-detail.bprwq9')}}<text class="form-group-tips-must">*</text></view>
<picker @change="form_reason_event" :value="form_reason_index" :range="reason_data_list">
<view :class="'picker ' + (form_reason_index == null ? 'cr-grey' : 'cr-base') + ' arrow-right'">
{{ form_reason_index == null ? $t("user-orderaftersale-detail.user-orderaftersale-detail.21icul") : reason_data_list[form_reason_index] }}
</view>
</picker>
</view>
<view v-if="form_type == 1" class="form-gorup">
<view class="form-gorup-title">{{$t('user-orderaftersale-detail.user-orderaftersale-detail.85pnkf')}}<text class="form-group-tips">{{$t('user-orderaftersale-detail.user-orderaftersale-detail.84upo4')}}{{ returned_data.returned_quantity }}</text></view>
<slider @change="form_number_event" min="0" :max="returned_data.returned_quantity" step="1" :value="returned_data.returned_quantity" show-value></slider>
</view>
<view class="form-gorup">
<view class="form-gorup-title">{{$t('order-detail.order-detail.v52n5r')}}<text class="form-group-tips">{{$t('user-orderaftersale-detail.user-orderaftersale-detail.1252if')}}{{ returned_data.refund_price }}</text></view>
<input type="digit" @input="form_price_event" placeholder-class="cr-grey" class="cr-base" :placeholder="$t('user-orderaftersale-detail.user-orderaftersale-detail.9kvu52')" :value="form_price" />
</view>
<view class="form-gorup">
<view class="form-gorup-title">{{$t('user-orderaftersale-detail.user-orderaftersale-detail.9p6b1y')}}</view>
<textarea @input="form_msg_event" placeholder-class="cr-grey" class="cr-base" :placeholder="$t('user-orderaftersale-detail.user-orderaftersale-detail.4f8u0c')" maxlength="200" :auto-height="true" :value="form_msg"></textarea>
</view>
<view class="form-gorup form-container-upload oh">
<view class="form-gorup-title">{{$t('user-orderaftersale-detail.user-orderaftersale-detail.4y9355')}}<text class="form-group-tips">{{$t('user-orderaftersale-detail.user-orderaftersale-detail.1l42ms')}}</text></view>
<component-upload :propData="form_images_list" :propMaxNum="3" :propPathType="editor_path_type" @call-back="orderaftersale_image_event"></component-upload>
</view>
</view>
<view class="form-gorup form-gorup-submit">
<button class="bg-main br-main cr-white round text-size" type="default" @tap="form_submit_event" hover-class="none" :disabled="form_button_disabled">{{$t('common.submit')}}</button>
</view>
</view>
</view>
</view>
<view v-else>
<!-- 提示信息 -->
<component-no-data :propStatus="data_list_loding_status" :propMsg="data_list_loding_msg"></component-no-data>
</view>
<block v-if="aftersale_data != null && is_create_aftersale == 0">
<!-- 结尾 -->
<component-bottom-line :propStatus="data_bottom_line_status"></component-bottom-line>
</block>
<!-- 退货弹层 -->
<component-popup :propShow="popup_delivery_status" propPosition="bottom" @onclose="popup_delivery_close_event">
<view class="bg-white padding-horizontal-main padding-top-main">
<view class="fr oh">
<view class="fr" @tap.stop="popup_delivery_close_event">
<iconfont name="icon-close-line" size="28rpx" color="#999"></iconfont>
</view>
</view>
<view class="margin-top-xxxl">
<view class="form-container">
<view class="form-gorup">
<view class="form-gorup-title">{{$t('invoice-detail.invoice-detail.2000a0')}}<text class="form-group-tips-must">*</text></view>
<input type="text" @input="form_express_name_event" placeholder-class="cr-grey" class="cr-base br-b" :placeholder="$t('user-orderaftersale-detail.user-orderaftersale-detail.6d14hq')" :value="form_express_name" />
</view>
<view class="form-gorup">
<view class="form-gorup-title">{{$t('user-order-detail.user-order-detail.2byl8l')}}<text class="form-group-tips-must">*</text></view>
<input type="text" @input="form_express_number_event" placeholder-class="cr-grey" class="cr-base br-b" :placeholder="$t('user-orderaftersale-detail.user-orderaftersale-detail.8tt862')" :value="form_express_number" />
</view>
<view class="form-gorup form-gorup-submit">
<button class="bg-main br-main cr-white round text-size" type="default" @tap="form_delivery_submit_event" hover-class="none" :disabled="form_button_disabled">{{$t('common.submit')}}</button>
</view>
</view>
</view>
</view>
</component-popup>
<!-- 智能工具箱 - 客服弹窗 -->
<component-popup :propShow="plugins_intellectstools_service_status" propPosition="bottom" @onclose="plugins_intellectstools_service_close_event">
<view class="padding-top-main bg-white">
<view class="padding-horizontal-main">
<view class="close oh tc">
<text v-if="(plugins_intellectstools_data_chat || null) != null" class="text-size">{{plugins_intellectstools_data_chat.title}}</text>
<view class="fr" @tap.stop="plugins_intellectstools_service_close_event">
<iconfont name="icon-close-line" size="28rpx" color="#999"></iconfont>
</view>
</view>
</view>
<view class="popup-service-container">
<view v-if="(plugins_intellectstools_data_chat || null) != null" class="header-service">
<view v-if="(plugins_intellectstools_data_chat.data.chat || null) != null" class="item padding-main br-t-f9 single-text">
<text class="va-m">{{$t('detail.detail.r4124d')}}</text>
<view class="dis-inline-block chat-info cp" @tap="chat_event">
<image class="dis-inline-block va-m" :src="plugins_intellectstools_data_chat.data.chat.icon" mode="scaleToFill"></image>
<text class="margin-left-sm va-m cr-blue" :data-value="plugins_intellectstools_data_chat.data.chat.chat_url">{{ plugins_intellectstools_data_chat.data.chat.name }}</text>
</view>
</view>
<view v-if="(plugins_intellectstools_data_chat.data.service_qq || null) != null" class="item padding-main br-t-f9 single-text">
<text>Q Q：</text>
<text class="cp" @tap="text_event" data-event="copy" :data-value="plugins_intellectstools_data_chat.data.service_qq">{{ plugins_intellectstools_data_chat.data.service_qq }}</text>
</view>
<view v-if="(plugins_intellectstools_data_chat.data.service_tel || null) != null" class="item padding-main br-t-f9 single-text">
<text>{{$t('order.order.7dxbm5')}}：</text>
<text class="cp" @tap="text_event" data-event="tel" :data-value="plugins_intellectstools_data_chat.data.service_tel">{{ plugins_intellectstools_data_chat.data.service_tel }}</text>
</view>
<view v-if="(plugins_intellectstools_data_chat.data.service_weixin || null) != null || (plugins_intellectstools_data_chat.data.service_line || null) != null" class="oh qrcode tc br-t-f9 padding-top-main">
<view v-if="(plugins_intellectstools_data_chat.data.service_weixin || null) != null" class="item padding-bottom-lg dis-inline-block">
<image class="radius cp" :src="plugins_intellectstools_data_chat.data.service_weixin" mode="scaleToFill" @tap="image_show_event" :data-value="plugins_intellectstools_data_chat.data.service_weixin"></image>
<view>{{$t('detail.detail.54k10s')}}</view>
</view>
<view v-if="(plugins_intellectstools_data_chat.data.service_line || null) != null" class="item padding-bottom-lg dis-inline-block">
<image class="radius cp" :src="plugins_intellectstools_data_chat.data.service_line" mode="scaleToFill" @tap="image_show_event" :data-value="plugins_intellectstools_data_chat.data.service_line"></image>
<view>{{$t('detail.detail.vj4nom')}}</view>
</view>
</view>
</view>
</view>
</view>
</component-popup>
<!-- 多商户订单售后 - 平台介入弹窗 -->
<component-popup :propShow="plugins_shop_dispute_interfere_status" propPosition="bottom" @onclose="plugins_shop_dispute_interfere_close_event">
<view class="bg-white padding-horizontal-main padding-top-main">
<view class="fr oh">
<view class="fr" @tap.stop="plugins_shop_dispute_interfere_close_event">
<iconfont name="icon-close-line" size="28rpx" color="#999"></iconfont>
</view>
</view>
<view class="margin-top-xxxl">
<view v-if="(plugins_shop_data || null) != null" class="form-container">
<view class="cr-red padding-vertical padding-horizontal-lg">{{plugins_shop_data.apply_dispute_tips}}</view>
<view class="form-gorup">
<view class="form-gorup-title">{{$t('user-orderaftersale-detail.user-orderaftersale-detail.87tuff')}}<text class="form-group-tips-must">*</text></view>
<input type="text" @input="form_dispute_describe_value_event" placeholder-class="cr-grey" class="cr-base br-b" :placeholder="$t('user-orderaftersale-detail.user-orderaftersale-detail.6uygft')" :value="form_dispute_describe_value" />
</view>
<view class="form-gorup form-gorup-submit">
<button class="bg-main br-main cr-white round text-size" type="default" @tap="form_dispute_describe_submit_event" hover-class="none" :disabled="form_dispute_describe_button_disabled">{{$t('common.submit')}}</button>
</view>
</view>
<block v-else>
<component-no-data propStatus="0"></component-no-data>
</block>
</view>
</view>
</component-popup>
<!-- 公共 -->
<component-common ref="common"></component-common>
</view>
</template>
<script>
const app = getApp();
import componentCommon from '@/components/common/common';
import componentPopup from "@/components/popup/popup";
import componentNoData from "@/components/no-data/no-data";
import componentBottomLine from "@/components/bottom-line/bottom-line";
import componentUpload from '@/components/upload/upload';
export default {
data() {
return {
theme_view: app.globalData.get_theme_value_view(),
params: null,
data_list_loding_status: 1,
data_list_loding_msg: "",
data_bottom_line_status: false,
popup_delivery_status: false,
// 接口数据
editor_path_type: "",
is_create_aftersale: 0,
order_data: null,
aftersale_data: null,
step_data: null,
returned_data: null,
return_only_money_reason: [],
return_money_goods_reason: [],
aftersale_type_list: [],
reason_data_list: [],
return_goods_address: null,
// 售后基础信息
panel_base_data_list: [
{
name: this.$t('user-orderaftersale-detail.user-orderaftersale-detail.50cm8m'),
field: "type_text",
},
{
name: this.$t('user-order-detail.user-order-detail.n18sd2'),
field: "order_no",
is_copy: 1
},
{
name: this.$t('user-orderaftersale-detail.user-orderaftersale-detail.17j4cy'),
field: "status_text",
},
{
name: this.$t('user-orderaftersale-detail.user-orderaftersale-detail.r2oy43'),
field: "reason",
},
{
name: this.$t('user-orderaftersale-detail.user-orderaftersale-detail.c53k23'),
field: "number",
},
{
name: this.$t('order-detail.order-detail.v52n5r'),
field: "price",
},
{
name: this.$t('user-orderaftersale-detail.user-orderaftersale-detail.9p6b1y'),
field: "msg",
},
{
name: this.$t('user-orderaftersale-detail.user-orderaftersale-detail.5t586p'),
field: "refundment_text",
},
{
name: this.$t('invoice-detail.invoice-detail.rpdwd3'),
field: "refuse_reason",
},
{
name: this.$t('common.apply_time'),
field: "apply_time",
},
{
name: this.$t('user-order-detail.user-order-detail.9vivhl'),
field: "confirm_time",
},
{
name: this.$t('user-orderaftersale-detail.user-orderaftersale-detail.bifwmx'),
field: "delivery_time",
},
{
name: this.$t('user-orderaftersale-detail.user-orderaftersale-detail.8n414b'),
field: "audit_time",
},
{
name: this.$t('user-order-detail.user-order-detail.1jpv4n'),
field: "cancel_time",
},
{
name: this.$t('common.add_time'),
field: "add_time",
},
{
name: this.$t('common.upd_time'),
field: "upd_time",
},
],
// 快递信息
panel_express_data_list: [
{
name: this.$t('invoice-detail.invoice-detail.2000a0'),
field: "express_name",
},
{
name: this.$t('user-order-detail.user-order-detail.2byl8l'),
field: "express_number",
is_copy: 1
},
{
name: this.$t('user-orderaftersale-detail.user-orderaftersale-detail.bifwmx'),
field: "delivery_time",
},
],
// 表单数据
form_button_disabled: false,
form_type: null,
form_reason_index: null,
form_price: "",
form_msg: "",
form_number: 0,
form_images_list: [],
form_express_name: "",
form_express_number: "",
// 智能工具插件、客服信息展示
plugins_intellectstools_data: null,
plugins_intellectstools_data_chat: null,
plugins_intellectstools_service_status: false,
// 多商户订单售后争议
plugins_shop_data: null,
plugins_shop_dispute_interfere_status: false,
form_dispute_describe_value: '',
form_dispute_describe_button_disabled: false,
chat_input_value: '',
chat_user_type: 0,
chat_send_submit_disabled_status: false,
chat_send_submit_status: false,
chat_more_submit_status: false,
chat_loading_status: false,
chat_no_data_status: false,
chat_error_msg: '',
chat_user_list: [],
chat_data_list: [],
chat_data_timer: null,
chat_content_scroll_top_value: 0,
};
},
components: {
componentCommon,
componentPopup,
componentNoData,
componentBottomLine,
componentUpload
},
onLoad(params) {
// 调用公共事件方法
app.globalData.page_event_onload_handle(params);
// 设置参数
this.setData({
params: params,
popup_delivery_status: (params.is_delivery_popup || 0) == 1,
});
// 数据加载
this.init();
},
onShow() {
// 调用公共事件方法
app.globalData.page_event_onshow_handle();
// 公共onshow事件
if ((this.$refs.common || null) != null) {
this.$refs.common.on_show();
}
// 分享菜单处理
app.globalData.page_share_handle();
},
// 页面销毁时执行
onUnload: function () {
clearInterval(this.chat_data_timer);
},
// 下拉刷新
onPullDownRefresh() {
this.init();
},
methods: {
// 获取数据
init() {
this.setData({
data_list_loding_status: 1,
});
uni.request({
url: app.globalData.get_request_url("detail", "orderaftersale"),
method: "POST",
data: this.params,
dataType: "json",
success: (res) => {
uni.stopPullDownRefresh();
if (res.data.code == 0) {
var data = res.data.data;
this.setData({
data_list_loding_status: 3,
data_bottom_line_status: true,
data_list_loding_msg: "",
editor_path_type: data.editor_path_type || "",
is_create_aftersale: parseInt(data.is_create_aftersale || 0),
order_data: data.order_data || null,
aftersale_data: (data.aftersale_data || null) == null || data.aftersale_data.length <= 0 ? null : data.aftersale_data,
step_data: data.step_data || null,
returned_data: data.returned_data || null,
return_only_money_reason: data.return_only_money_reason || [],
return_money_goods_reason: data.return_money_goods_reason || [],
aftersale_type_list: data.aftersale_type_list || [],
return_goods_address: data.return_goods_address || null,
form_price: data.returned_data || null != null ? data.returned_data.refund_price : '',
plugins_intellectstools_data: data.plugins_intellectstools_data || null,
plugins_shop_data: data.plugins_shop_data || null,
});
// 获取消息数据
this.chat_data('init');
} else {
this.setData({
data_list_loding_status: 0,
data_bottom_line_status: false,
data_list_loding_msg: res.data.msg,
});
if (app.globalData.is_login_check(res.data, this, "init")) {
app.globalData.showToast(res.data.msg);
}
}
},
fail: () => {
uni.stopPullDownRefresh();
this.setData({
data_list_loding_status: 2,
data_bottom_line_status: false,
data_list_loding_msg: this.$t('common.internet_error_tips'),
});
app.globalData.showToast(this.$t('common.internet_error_tips'));
},
});
},
// 类型选择
form_type_event(e) {
var value = e.currentTarget.dataset.value;
this.setData({
form_type: value,
form_reason_index: this.form_type == value ? this.form_reason_index : null,
reason_data_list: value == 0 ? this.return_only_money_reason : this.return_money_goods_reason,
form_number: value == 0 ? 0 : this.returned_data.returned_quantity,
});
},
// 原因选择
form_reason_event(e) {
this.setData({
form_reason_index: e.detail.value,
});
},
// 商品件数
form_number_event(e) {
this.setData({
form_number: e.detail.value,
});
},
// 退款金额
form_price_event(e) {
this.setData({
form_price: e.detail.value,
});
},
// 退款说明
form_msg_event(e) {
this.setData({
form_msg: e.detail.value,
});
},
// 快递名称
form_express_name_event(e) {
this.setData({
form_express_name: e.detail.value,
});
},
// 快递单号
form_express_number_event(e) {
this.setData({
form_express_number: e.detail.value,
});
},
// 上传回调
orderaftersale_image_event(res) {
this.setData({
form_images_list: res,
});
},
// 售后表单提交
form_submit_event(e) {
// 表单数据
var form_data = {
order_id: this.params.oid,
order_detail_id: this.params.did,
type: this.form_type,
reason: this.reason_data_list[this.form_reason_index],
number: this.form_type == 0 ? 0 : this.form_number,
price: this.form_price,
msg: this.form_msg,
images: this.form_images_list.length > 0 ? JSON.stringify(this.form_images_list) : "",
};
// 防止金额大于计算的金额
var refund_price = parseFloat(this.returned_data["refund_price"]);
if (form_data["price"] > refund_price) {
form_data["price"] =refund_price;
}
// 防止数量大于计算的数量
var returned_quantity = parseInt(this.returned_data["returned_quantity"]);
if (form_data["number"] > returned_quantity) {
form_data["number"] = returned_quantity;
}
// 数据校验
var validation = [
{
fields: "type",
msg: this.$t('user-orderaftersale-detail.user-orderaftersale-detail.23v6rp'),
is_can_zero: 1,
},
{
fields: "reason",
msg: this.$t('user-orderaftersale-detail.user-orderaftersale-detail.21icul'),
},
];
if (form_data["type"] == 1) {
validation.push({
fields: "number",
msg: this.$t('user-orderaftersale-detail.user-orderaftersale-detail.dn3423'),
});
}
// 校验参数并提交
if (app.globalData.fields_check(form_data, validation)) {
var self = this;
uni.showLoading({
title: this.$t('common.processing_in_text'),
});
self.setData({
form_button_disabled: true,
});
uni.request({
url: app.globalData.get_request_url("create", "orderaftersale"),
method: "POST",
data: form_data,
dataType: "json",
success: (res) => {
uni.hideLoading();
if (res.data.code == 0) {
app.globalData.showToast(res.data.msg, "success");
setTimeout(function () {
self.setData({
form_button_disabled: false,
});
self.init();
}, 1000);
} else {
self.setData({
form_button_disabled: false,
});
app.globalData.showToast(res.data.msg);
}
},
fail: () => {
uni.hideLoading();
self.setData({
form_button_disabled: false,
});
app.globalData.showToast(this.$t('common.internet_error_tips'));
},
});
}
},
// 退货开启弹层
delivery_submit_event(e) {
this.setData({
popup_delivery_status: true,
});
},
// 退货弹层关闭
popup_delivery_close_event(e) {
this.setData({
popup_delivery_status: false,
});
},
// 退货表单
form_delivery_submit_event(e) {
// 表单数据
var form_data = {
id: this.aftersale_data.id,
express_name: this.form_express_name,
express_number: this.form_express_number,
};
// 数据校验
var validation = [
{
fields: "express_name",
msg: this.$t('user-orderaftersale-detail.user-orderaftersale-detail.c9e2ms'),
},
{
fields: "express_number",
msg: this.$t('user-orderaftersale-detail.user-orderaftersale-detail.ld10pm'),
},
];
// 校验参数并提交
if (app.globalData.fields_check(form_data, validation)) {
var self = this;
uni.showLoading({
title: this.$t('common.processing_in_text'),
});
self.setData({
form_button_disabled: true,
});
uni.request({
url: app.globalData.get_request_url("delivery", "orderaftersale"),
method: "POST",
data: form_data,
dataType: "json",
success: (res) => {
uni.hideLoading();
self.setData({
popup_delivery_status: false,
});
if (res.data.code == 0) {
app.globalData.showToast(res.data.msg, "success");
setTimeout(function () {
self.setData({
form_button_disabled: false,
});
self.init();
}, 1000);
} else {
self.setData({
form_button_disabled: false,
});
app.globalData.showToast(res.data.msg);
}
},
fail: () => {
uni.hideLoading();
self.setData({
form_button_disabled: false,
});
app.globalData.showToast(this.$t('common.internet_error_tips'));
},
});
}
},
// 取消
cancel_event(e) {
uni.showModal({
title: this.$t('common.warm_tips'),
content: this.$t('common.cancel_confirm_tips'),
confirmText: this.$t('common.confirm'),
cancelText: this.$t('common.no'),
success: (result) => {
if (result.confirm) {
uni.showLoading({
title: this.$t('common.processing_in_text'),
});
uni.request({
url: app.globalData.get_request_url("cancel", "orderaftersale"),
method: "POST",
data: {
id: this.aftersale_data.id,
},
dataType: "json",
success: (res) => {
uni.hideLoading();
if (res.data.code == 0) {
app.globalData.showToast(res.data.msg, "success");
var self = this;
setTimeout(function () {
self.init();
}, 1000);
} else {
if (app.globalData.is_login_check(res.data)) {
app.globalData.showToast(res.data.msg);
} else {
app.globalData.showToast(this.$t('common.sub_error_retry_tips'));
}
}
},
fail: () => {
uni.hideLoading();
app.globalData.showToast(this.$t('common.internet_error_tips'));
},
});
}
},
});
},
// 凭证图片预览
images_view_event(e) {
uni.previewImage({
current: this.aftersale_data.images[e.currentTarget.dataset.index],
urls: this.aftersale_data.images,
});
},
// 开启客服弹层
plugins_intellectstools_service_open_event(e) {
this.setData({
plugins_intellectstools_data_chat: this.plugins_intellectstools_data[e.currentTarget.dataset.value] || null,
plugins_intellectstools_service_status: true,
});
},
// 关闭客服弹层
plugins_intellectstools_service_close_event(e) {
this.setData({
plugins_intellectstools_service_status: false,
});
},
// 开启订单售后平台介入弹层
plugins_shop_dispute_interfere_open_event(e) {
this.setData({
plugins_shop_dispute_interfere_status: true,
});
},
// 关闭订单售后平台介入弹层
plugins_shop_dispute_interfere_close_event(e) {
this.setData({
plugins_shop_dispute_interfere_status: false,
});
},
// 申请平台介入描述原因事件
form_dispute_describe_value_event(e) {
this.setData({
form_dispute_describe_value: e.detail.value,
});
},
// 申请平台介入提交
form_dispute_describe_submit_event(e) {
var value = this.form_dispute_describe_value;
if(value === '') {
app.globalData.showToast(this.$t('user-orderaftersale-detail.user-orderaftersale-detail.6uygft'));
return;
}
uni.showLoading({
title: this.$t('common.processing_in_text'),
});
this.setData({
form_dispute_describe_button_disabled: true,
});
uni.request({
url: app.globalData.get_request_url("usercreate", "orderaftersaledispute", "shop"),
method: "POST",
data: {
order_aftersale_id: this.aftersale_data.id,
describe: value
},
dataType: "json",
success: (res) => {
uni.hideLoading();
this.setData({
form_dispute_describe_button_disabled: false,
});
if (res.data.code == 0) {
app.globalData.showToast(res.data.msg, "success");
this.setData({
plugins_shop_dispute_interfere_status: false,
});
var self = this;
setTimeout(function () {
self.init();
}, 1000);
} else {
if (app.globalData.is_login_check(res.data)) {
app.globalData.showToast(res.data.msg);
} else {
app.globalData.showToast(this.$t('common.sub_error_retry_tips'));
}
}
},
fail: () => {
uni.hideLoading();
this.setData({
form_dispute_describe_button_disabled: false,
});
app.globalData.showToast(this.$t('common.internet_error_tips'));
},
});
},
// 争议取消
dispute_cancel_event(e) {
uni.showModal({
title: this.$t('common.warm_tips'),
content: this.$t('common.cancel_confirm_tips'),
confirmText: this.$t('common.confirm'),
cancelText: this.$t('common.no'),
success: (result) => {
if (result.confirm) {
uni.showLoading({
title: this.$t('common.processing_in_text'),
});
uni.request({
url: app.globalData.get_request_url("cancel", "orderaftersaledispute", "shop"),
method: "POST",
data: {
id: this.plugins_shop_data.dispute_data.id,
},
dataType: "json",
success: (res) => {
uni.hideLoading();
if (res.data.code == 0) {
app.globalData.showToast(res.data.msg, "success");
var self = this;
setTimeout(function () {
self.init();
}, 1000);
} else {
if (app.globalData.is_login_check(res.data)) {
app.globalData.showToast(res.data.msg);
} else {
app.globalData.showToast(this.$t('common.sub_error_retry_tips'));
}
}
},
fail: () => {
uni.hideLoading();
app.globalData.showToast(this.$t('common.internet_error_tips'));
},
});
}
},
});
},
// 获取消息数据
// type 类型 add | init | history
chat_data(type = 'init') {
// 获取消息数据
if((this.plugins_shop_data || null) != null && parseInt(this.plugins_shop_data.status || 0) == 1 && (this.plugins_shop_data.dispute_data || null) != null) {
// 是否需要显示发送按钮
this.setData({
chat_send_submit_status: this.plugins_shop_data.dispute_data.status <= 1,
});
// 获取数据
var order_aftersale_dispute_id = 0;
var temp_chat_data_list = this.chat_data_list;
if(temp_chat_data_list.length > 0) {
var index = (type == 'history') ? 0 : temp_chat_data_list.length-1;
order_aftersale_dispute_id = temp_chat_data_list[index]['id']
}
if(type == 'init' || type == 'history')
{
this.setData({
chat_more_submit_status: false,
chat_loading_status: true,
});
}
uni.request({
url: app.globalData.get_request_url("userchatdata", "orderaftersaledispute", "shop"),
method: "POST",
data: {
type: type,
order_aftersale_id: this.aftersale_data.id,
order_aftersale_dispute_id: order_aftersale_dispute_id,
},
dataType: "json",
success: (res) => {
if (res.data.code == 0) {
// 数据渲染、初始化则反转数据、记录最后的节点id
var data = res.data.data.data;
if(data.length > 0)
{
if(type == 'init')
{
data = data.reverse();
}
for(var i in data)
{
this.chat_data_merge(data[i], type);
}
}
// 加载和查看更多处理
if(type == 'init' || type == 'history')
{
this.setData({
chat_more_submit_status: (res.data.data.count > 0),
chat_loading_status: false,
});
}
// 是否存在消息用户列表
if(res.data.data.user_list.length > 0)
{
this.setData({
chat_user_list: res.data.data.user_list,
});
}
// 初始化完成
if(type == 'init')
{
// 是否存在数据，仅初始化时候处理
this.setData({
chat_no_data_status: res.data.data.data.length == 0
});
// 启动定时任务、定时获取消息、必须存在发送按钮
var self = this;
if(self.chat_send_submit_status)
{
var timer = setInterval(function()
{
self.chat_data('add');
}, 6000);
self.setData({
chat_data_timer: timer
});
}
}
} else {
if(type == 'init')
{
this.setData({
chat_error_msg: res.data.msg,
chat_loading_status: false,
});
} else {
app.globalData.showToast(res.data.msg);
}
}
},
fail: () => {
var msg = this.$t('common.internet_error_tips');
if(type == 'init')
{
this.setData({
chat_error_msg: msg,
chat_loading_status: false,
});
} else {
app.globalData.showToast(msg);
}
},
});
}
},
// 消息内容合并
// item 数据
// type 类型 add | init | history
chat_data_merge(item, type) {
var temp_chat_data_list = this.chat_data_list;
if(type == 'history') {
temp_chat_data_list.unshift(item);
} else {
temp_chat_data_list.push(item);
}
this.setData({
chat_data_list: temp_chat_data_list,
chat_no_data_status: temp_chat_data_list.length == 0,
});
// 添加类型滚动到最底部
if(type == 'init' || type == 'add') {
var self = this;
setTimeout(function() {
const query = uni.createSelectorQuery().in(self);
query.selectAll('.chat-content .chat-item').boundingClientRect();
query.exec(res => {
const scrollContentHeight = res[0].reduce((total, item) => total + item.height, 0);
self.setData({
chat_content_scroll_top_value: scrollContentHeight,
});
});
});
}
},
// 客服输入内容事件
chat_input_event(e) {
this.setData({
chat_input_value: e.detail.value,
});
},
// 客服发送按钮事件
chat_send_submit_event(e) {
if(this.chat_input_value !== '') {
this.chat_send_handle(this.chat_input_value, 0);
}
},
// 消息上传图片
chat_upload_images_event(res) {
if((res || null) != null && typeof res == 'string') {
this.chat_send_handle(res, 1);
}
},
// 消息发送处理
// content 消息内容
// type 0文本，1图片，2视频
chat_send_handle(content, type = 0) {
this.setData({
chat_send_submit_disabled_status: true,
});
uni.request({
url: app.globalData.get_request_url("userchatsend", "orderaftersaledispute", "shop"),
method: "POST",
data: {
order_aftersale_id: this.aftersale_data.id,
content: content,
type: type
},
dataType: "json",
success: (res) => {
this.setData({
chat_send_submit_disabled_status: false,
});
if(res.data.code == 0)
{
if(type == 0) {
this.setData({
chat_input_value: '',
});
}
this.chat_data_merge(res.data.data, 'add');
} else {
if (app.globalData.is_login_check(res.data, this, "chat_send_submit_event")) {
app.globalData.showToast(res.data.msg);
}
}
},
fail: () => {
this.setData({
chat_send_submit_disabled_status: false,
});
app.globalData.showToast(this.$t('common.internet_error_tips'));
},
});
},
// 订单售后争议沟通 - 查看更多消息
chat_more_submit_event(e) {
this.chat_data('history');
},
// 图片预览
image_show_event(e) {
app.globalData.image_show_event(e);
},
// 进入客服系统
chat_event() {
app.globalData.chat_entry_handle(this.plugins_intellectstools_data_chat.data.chat.chat_url);
},
// 文本事件
text_event(e) {
app.globalData.text_event_handle(e);
},
// url事件
url_event(e) {
app.globalData.url_event(e);
},
},
};
</script>
<style>
@import "./user-orderaftersale-detail.css";
</style>